Capitol City Buick GMC
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Dealership Sales Review
sales Rating
All about the bottom dollar...
Written by 05/13/2016
onFirst off, the young man that helped me was great, the problem came from above him, first they called me and asked how they could earn my bussiness as I was looking at a Chevy from a competing dealership. I told them what they would have to do , the salesman checked with the sales manager and called me back and said Ys we can do that deal! I said great , I will let the other dealer know and come down tomorrow and pick it up. When I get there, pick out the truck and get ready all of a sudden the sales manager sAys we can't do that price. I could tell the salesman was very imbarrassed and at the end I left without a truck. I was so furious I emailed the Manger, to his credit he held up the deal I was told they could do. They delivered the truck the next day, it gets better! I told them I wanted to transfer my plates as I just renewed them. They showed up with new plates, I called the sales manager and he lied to me again! Telling me you can't transfer playes to a lease, he latter backed down and admitted you can! They also tell you they will give you a full tank of gas! Great right, well look in the small print, they charge you $150 for that $50 tank of gas! wait for it, they also told me every time I get my truck serviced it will be washed and vacuumed, at this point I shouldn't be surprised to find out that was a lie as well...Need I say more!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No