Skip to main content

Capitol City Buick GMC


1162 US Rte 2, Berlin, VT 05602 (map)
Today closed
Sales Rating

Be the first to write a review.

Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Satisfied out of state online purchase
Written by docdb on 03/29/2014
I recently purchased a 2014 GMC Acadia from Capitol City and worked with Nathan W throughout the process. What a seamless, stress-free experience! I used the Edmunds site to receive online quotes from several dealers. Nathan quickly responded and after confirming model trim, options, and color he sent me a prompt quote via email. After a couple of email exchanges we hashed out the final details over the phone. This all occurred prior to receiving a quote from any of the other dealers. In the end, Capitol City offered the best quote and due to Nathan's professional, enthusiastic, and courteous attitude I did not even feel inclined to haggle with the other dealers. I was a bit hesitant at first to make a transaction like a car purchase sight-unseen through the internet. I had already driven an Acadia at a local dealer and was ready to deal with them, but they really dragged their feet during the process, which I took as a lack of professionalism. So, I decided to give the online experience a try. The only downside was that Capitol City is about 1.5 hrs from me. No problem! They had the car delivered to my residence at my convenience, for no fee. After 3 months, I am extremely happy with the vehicle and the entire purchasing experience. No pressure or dealer games and it was all done from the comfort of my own home. Thanks again to Nathan and the Capitol City team!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
capcitybuick on 04/04/2014
Dealer Response
Congratulations on your 2014 GMC Acadia! I'm glad you are continuing to enjoy it. Thank you for taking the time to share your experience at Capitol City Buick GMC. Nathan's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Best regards, Ed Farr - GM - edfarr@capcityautomart.com
Report