Capitol City Buick GMC

Going to the Captiol City GMC/Buick dealershop [HTML removed] was the worst experience I've ever had with any type of sales company, and they did the old bait and switch on me with a falsely reported ad. I responded to a ad posted by Capitol city Buick gmc in auto trader on 9/27/13, for a white, 2011 gmc Sierra 1500 with 6,200 miles for just under $25,000. I called and spoke with a sales person Nathan W., who was very friendly and helpful in reassuring me that there was nothing wrong with this truck and that it was listed for such a great price because they were trying to sell it quickly. I explained that I was comin from cape cod and driving 350 miles up to berlin vt to get this specific truck and was reassured that night that the car was still there and I should come up first thing in the morning to get it. So I called back that night and had them send me the car fax and checked it before makin a commitment, and again asked if they were certain the truck was available, still Nathan told me yes. The next morning,9/29/13, I called from the road before entering New Hampshire and Nathan told me again to continue to come up and he's scrambling to get the truck ready and speaking with his sales manager, Travis P. [HTML removed], about the truck. I called again a hour later and Nathan W. could not answer this time, when Nathan called me back he said he was speaking with his manager (Travis P.) about the truck and bringing it in for me to test drive and still he told me to come in. Once I arrived a sales person, Karl P., told me that I'd be working with him instead. I found this to be odd because sales people would never give up there commission, but I realized later it was because Karl was arrogant and rude so he did not care about having to pull off the act of trying to convince me the truck was really suppose to be available. Karl P. assessed my trade-in and talked to me about what I found interesting regarding this truck and if I had the original ad, which I presented to him. They got all my information and said were just waiting to get the car back from someone who got it as a loaner while they had work done on their car, this was the first time I heard this. They told me it was due back today, 9/29/13, and it should be in shortly. About five minute of going through and processing my information, that was when the manager, Travis P., came over and said the truck was gone. Apparently it was loaned out for the past while to a person who works there and he put about 30,000 miles on the truck and put a down payment for it that morning (9/29/13) which was unfortunately convenient. They then proceeded to tell me that they would "take care of me" and by that they meant put me in a new car for a good deal, or make it up on another truck in the lot. Karl P. proceeded to walk me around the lot and look at other cars, all the while suggesting it was ok that this happens because I'm going Burlington VT after and I could go, "to get some young [non-permissible content removed]". Karl used lots of vulgar language and thought it was appropriate to try and relate to me in this fashion. P. then tried to remedy this by saying, "you want me to hold down the black guy (Nathan W.) while you punch him." At no point did I receive any type of authentic apology or attempt to remedy the wrong doing of using a false ad to get me to drive a total of 700 miles up to berlin from cape coda. During the 4 hour drive home I still never received a call from the [non-permissible content removed] manager, Travis P., to apologize or even offering to give me some gas money to compensate for the 24 gallons of gas i burned, or the 700+ miles I put on my car that day. Again this was the worst experience I have ever had and look forward to never looking at another gm vehicle again if this is the type of people they hire to run their business.