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Volkswagen Southtowne


11000 S 290 W, South Jordan, UT 84095 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (4)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Worst Customer Service
Written by Bailey Sanchez on 11/12/2019
WORST PLACE EVER! I bought my VW Jetta from the dealership, However after only 2 years the clutch went out. They refused to help me, I bought the parts and and fixed the car. Was happy with the result. NOT EVEN A WEEK later my clutch when out. When it was pulled out it was a broken part, I went to exchange it and ALEX and the service department said they don't Warranty their parts! What kind of Shady company does that... Not to mention how arrogant , ignorant, self-center, and deceiving the sales person was. He told me I could pay another $700 for another part, send in the old one have the factory look at it, and then if they think something is wrong he'll refund my money. So Shady..
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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