Volkswagen Southtowne

The lease on my Passat is coming up soon and I've been thinking about buying it out right. Of course South Town knows this as well and has been calling trying to get me in there to purchase a new vehicle or come on in for a special their having on purchasing your vehicle at 1.9% interest. While we were deciding to make this purchase we again received a couple phone calls. My wife talked to an employee who stated there is no costs for the transaction to purchase your vehicle. Well we decided to come down and take advantage of what we were told. BUT its all just a scam. They have you fill out the same paperwork as buying a new vehicle then tell you about all the fees that's associated with the purchase. I told them all I want is to pay my vehicle off from the lease. They went on about several licensing fees, and when I asked what was the difference I was told they didn't know. There were over $500 in fees they wanted to charge me for just paying my vehicle off. Then my wife advised about the employee who she had talked to about coming down for this transaction and not costing anything. Well again it was the I don't know statement. It was crazy that when you question someone its easier to play stupid and say I don't know. So got stuck at South Town wasted my time. You know how it is sitting in those individual glass rooms as time just stops. So then the big slap in the face came next. They stated there's no way we can give you that low of an interest rate due to the air bag that's in your car. You know the Tacoti one that has killed several people and has many law suits against the company. So now that my Passat has one of these air bags I don't qualify for a lower interest rate loan from guess who. Volkswagen. I had enough, I just got up and left. Called my credit union the next day and they matched the interest rate. So South Town I'm paying off my Passat next week. Didn't cost me any processing fees, and I wasn't lied to. One last thing I hate about going to South Town. As I pulled up into the parking lot its like being attacked by sharks. I couldn't even get out of my vehicle before I had three guys hurrying over to me to shake my hand. I guess the first one who can run over and get the hand shake is the one who gets the customer first. Quit pathetic really. So I'm never going to South Town ever again and will advise my friends and family to stay away.