Tim Dahle Nissan Murray
Back to Service Reviews
Dealership Service Review
service Rating
Just DON'T
Written by 11/20/2019
onI wish I could leave zero stars! After I bought a car They added unsigned paperwork for an extended warranty that was never discussed with me. I called them 6 times and reported to the BBB. They just kept saying “they would call me back” They sold me a lemon with a bad transmission. I came into them to have my car fixed. It tool over 30 minutes of arguing with them. I have a warranty that I have paid for, and they were denying it and saying I never had a warranty. Finally I pulled up my unsigned paid for contract in my e mail. They acted shocked, and claimed I never once contacted them about it. Now they have my car and refuse to run diagnostics on it. I call they send me to Voice mail .They claim the damage on my car won’t be covered by warranty. I called the warranty company who assured me I am covered, and literally all they have to do is call them with a diagnostic, and they will put in a claim. They refuse to! They have my car. I have to Uber to work. My kids have to walk to and from school. Now I have two claims with the BBB, and still no result. NEVER EVER BUY FROM THIS CROOKED COMPANY!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable