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Sterling McCall Nissan


12230 Southwest Fwy, Stafford, TX 77477 (map)
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Sales Rating
Recommend:
Yes (15) No (9)
Service Rating
Recommend:
Yes (166) No (13)
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Dealership Service Review

5 out of 5 starsservice Rating
Best service / repair EVER
Written by PheHall on 04/15/2024
From the moment you arrive you feel special. Nicholas , the service Tech walks you through the process, takes your keys, and offers you a coupon for snacks. If you are waiting the area is super clean, comfortable and has plenty of plugs and desks for those needing to work. You are kept informed of your vehicle, given estimated finish times by the Service Twch. Once your car is done it's washed and delivered back to you. The service advisors let you know everything that was done that day, any other services you may need and they walk you to your vehicle. You can't ask for more because they deliver it all with great service, smiles and professionalism.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 04/16/2024
Dealer Response
Nicholas and the team provided exceptional service, from start to finish! It's great to hear that you felt special and well taken care of throughout the process. The attention to detail, cleanliness, and professionalism make for a positive experience.
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