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Rockwall Chrysler Dodge Jeep RAM

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Rockwall Chrysler Dodge Jeep RAM
970 E I30, Rockwall, TX 75087 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4 out of 5 stars (10)
Recommend:
Yes (5) No (2)
Service Rating
4.42 out of 5 stars (55)
Recommend:
Yes (44) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service
Written by Team Willis on 04/15/2024
My service person Erica was very pleasant to speak with over phone and in person. She solved my problem that 2 other dealerships was not able to. We need more people like her in the service department. She understood what I needed and executed and asked all the right questions to resolve my issue within 5 hours. Thank you for having her on your team. Team Willis
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/16/2024
Dealer Response
That's wonderful to hear about your positive experience with Erica! We're delighted that Erica was able to solve your problem efficiently and effectively, especially after previous challenges at other dealerships. Thank you for recognizing Erica's skills and for your kind words. We'll pass on your feedback to our team. We're here to help and ensure your continued satisfaction with our services.
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