North Central Ford
Dealership Sales Review
After the recent hail storm in Wylie, TX my car was totaled. I had a very finite set of parameters based on the minimum vehicle size, accessories/options needed, and most importantly, price point. While I have done business with North Central Ford previously I was somewhat skeptical we would get anywhere close to what I needed at a price close to what I was paying for my last car. I worked with Michele Larson and Sean Sachse. Before I arrived, they had already narrowed down the vehicles that would fall near my parameters. I had never considered a Ford Fusion before arriving at the dealership. 24-hours later I left with a 2016 Ford Fusion with more options than I had in my previous car and the price point was within $7 of what I was paying previously. Everything about this transaction, up to and including the financing and signing the papers, was a first-class experience. I have already told a number of people about my deal and the service I received. While I am always looking for the best value possible, customer service is so important to me that I will walk away from a great deal if the service is poor. Michelle, Sean and the entire staff at North Central Ford provided me a great deal and Service Excellence. I'll be back again when we are ready for another car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes