North Central Ford

Send out ads with a number offering prizes of varying values. When you go in to check your numbers you are not allowed to do so yourself but must speak with a salesman first who tries to get you to test drive or look at a car. Ok, fair enough to try to sell a car. However, when you state you want to see if you won a prize you are not allowed to check the number yourself but instead the salesman goes and checks it and states you have won the lowest of the three prizes.(What a surprise! ha ha) However, it gets better now. They are out of the vouchers for that prize and you will have to return on another day to get the voucher.......when you express displeasure with that deal they shrug their shoulders and hold their palms skyward and say "we're really sorry but we ran out." Upon calling the manager he pretty much goes on the offensive and tries to make you feel somewhat guilty about asking for a cheap prize. He explains that a voucher should have been offered but you would have to return because "they are like cash" and "he does not want to put them in the mail." He also poor mouths that he sent out over 3000 ads and there is not way he could possibly tell how many people would show up to get their "prizes" on any given day. When you try to press him on the issue he says you must like to argue and "he can't help you." That's about the only thing he was right about for sure......he couldn't help me. This dealership's Better Business Bureau rating has just been revoked as of November 10th of 2010 and their rating at this writing is an F for many complaint and failure to address complaints. Many of them are for questionable advertising similar to this one. I'm just one person but you really should look carefully at this business before dealing with them. I surely never will. There are other dealers close by that have better ratings with the BBB and Edmunds.