Cleo Bay Honda
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Best Car Buying Experience Ever!!
Written by 11/05/2014
onWe were looking at new cars on the internet and requested that a dealer contact us with a quote. We were put into contact with Elaine Cloud at Cleo Bay who contacted us right away via email introducing herself and stating that they would be very competitive with dealers in the Austin area. When we decided on a Honda Accord EX, I contacted Elaine via email with what we wanted and what we were trading in. After a couple email exchanges to confirm information, she came back with an offer that no dealer in Austin or Round Rock could meet. I called to confirm that her offer was legitimate and she said yes so we agreed to the offer. The only trouble was that they didn't have the car in stock but she found one in Houston to bring in. But, we were saving a lot of money so that was OK. We went to the dealership to sign the papers and it was the most stress-free car buying experience I have ever had. We walked in, they confirmed the numbers on a worksheet/Purchase Order and 20 minutes later we were signing documents with the Finance Manager, "Mac". We also opted for the extended warranty because we plan on keeping the car for a long time. I had priced extended warranties with my credit union and the one through Cleo Bay was through was less expensive, covers everything except stains scratches and normal maintenance items and is through Allstate Insurance. They gave us a loaner car to drive until ours came in from Houston. In the meantime, they were able to get us financed with American Honda for an even better rate than our credit union and we switched financing to American Honda. When our car came in, they delivered it to our house at no additional charge! Folks, if you are wanting to buy a Honda, contact Elaine at Cleo Bay. She was very aggressive in making sure we got the best car for the best price with the best financing all while keeping the buying experience easy as possible!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes