Freeman Mazda
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Dealership Sales Review
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Very unprofessional behavior
Written by 02/06/2008
onFor starters I myself couldn't believe what has happened to me at this dealership!
After the best test-drive I ever had, sales associate Clay explained us the basic pros and cons of financing vs. leasing the Mazda CX-7. I was very pleased that we came across the normal guy who really knows how to promote the vehicle and even better knows all the small things about the car that most sales associates don't bother learning.
We decided to go for lease option and started lenghty negotiation. It was almost closing time at the dealership so we parted our ways without closing the deal. Next day we received few more internet quotes from other dealers, but I still wanted to give the chance to the guy who presented the car to us so well and called him to check if they can beat the deal we got elsewhere. After 2-3 phone calls and his consultation with managers we came to agreement. We soon went to the dealer and started the administrative process of finalizing the deal signing papers, etc. But we decided to put the final signature after they polish and do the basic check of the car next morning.
On our big surprise next morning deal has completely changed! Some new manager has come up with different calculation that was not even close to what we agreed.
We simply walked out!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No