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BMW of Houston North

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BMW of Houston North
17730 I-45, Houston, TX 77090 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
4.4 out of 5 stars (151)
Recommend:
Yes (44) No (6)
Service Rating
4.24 out of 5 stars (108)
Recommend:
Yes (50) No (13)
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Dealership Service Review

1 out of 5 starsservice Rating
WORST SERVICE
Written by KELVINBRIGGS on 11/25/2023
BROUGHT MY VEHICLE IN FOR AN OIL CHANGE. IT CAME BACK TO ME LEAKING.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Heath Knoll on 11/27/2023
Dealer Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (281) 305-8901 to speak to our manager directly.
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