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Town North Nissan


9150 Research Blvd, Austin, TX 78758 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (13) No (5)
Service Rating
Recommend:
Yes (60) No (10)
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Dealership Sales Review

1 out of 5 starssales Rating
Avoid Town North Nissan: A Cautionary Tale of Used Car Woes.
Written by Keerthanraj on 03/30/2024
I strongly advise against Town North Nissan. I recently purchased a used car from this dealership, believing it to be a reputable establishment offering thoroughly inspected vehicles with clean histories. However, the transaction took place at night, and upon driving the car home, I discovered several issues the next morning, including a damaged bumper, a leaking windshield fluid line, and brake problems, among others. This experience has been incredibly frustrating, especially considering the dealership's initial reluctance to address these pre-existing issues. Despite multiple visits, it took considerable effort to get them to agree to fix some of the problems. However, even after leaving the car with them for repairs, it has now been close to a week with no clear indication of when I can expect to get my car back. The lack of communication and responsiveness, coupled with the attempt to blame me for issues that were not disclosed prior to purchase, is completely unacceptable from a dealership of their caliber. I would strongly advise against doing business with Town North Nissan, not only for used cars but also for new ones. If it were possible, I would give them less than one star without hesitation.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Laura Driscoll on 04/11/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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