Skip to main content

AutoNation Ford Memphis

See all Inventory
Write Sales Review
AutoNation Ford Memphis
2515 Mount Moriah Rd, Memphis, TN 38115 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.15 out of 5 stars (43)
Recommend:
Yes (11) No (2)
Service Rating
4.3 out of 5 stars (56)
Recommend:
Yes (31) No (6)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
8 days - 0 service
Written by MemphisMatt on 11/16/2023
I took my car to AutoNation Ford because I had two recalls to address. The first one was already addressed by Landers Ford but they failed to make thecrepair correctly, so I tried AutoNation Ford. They told me it would take 3 to 5 days to complete. We left our car there for 8 days and they never touched it, so we picked it up and will never return to AutoNation Ford or any Ford dealership again
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Andrew Newton on 11/18/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1259 to discuss what we can do to help.
Report