Wilson County Chevrolet Buick GMC

I selected a truck and agreed on a price. The day I was scheduled to pick up the truck I was informed that the bed liner, which was in the truck at the time Wilson County Motors provided the price, was not included in the price and would be removed unless I agreed to pay more. I felt mislead and this experience will make me question what is and is not included regardless of the number I'm quoted on my next vehicle purchase. Long story short you can't assume that what you see is going to be what you get. At no time did I feel that any above and beyond efforts were made which is why I give this an average rating. Not saying Wilson County Motors or the salesman were bad, just what I'd expect at any other dealership hence average. Above average or below average must be earned either way. When it's what you would expect then it's just average. I gave them the opportunity to make things right a chip in on the costs for a spray on liner not that I expected them to pay for a more expensive system but just show me that there was some responsibility on their part. They emailed saying they worked a deal where I could get it installed for $400. I had already been to LineX and they had already quoted me the same price which proved to methat they never accepted any responsibility for misleading me in what was or was not included. I was told that they "store" the liners in the trucks so the liners hold their shape. I told them they needed to come up with a less expensive way to "store" their liners than a $51,000 truck. I'm not upset, but they didn't earn any loyalty with me. Business is business.