Audi Nashville

Recently I purchased a certified used vehicle from this dealer. The car was delivered from another affiliated dealer who had the vehicle I wanted. I had three problems with the transaction. First, the local dealer dropped the ball with follow-up once the vehicle was located at the affiliated dealer. The result was a delayed delivery to me, forcing me to spend an two extra nights in Nashville. Except for an apology from the salesperson, I received no communication from anyone else at the dealership and no offer of even token financial compensation. Second, when picking up my vehicle and closing the transaction I was presented with several take-it-now-or-lose-it offers for extended warranties and service. I have no problem with having these options, but why wasn't I informed of these options in advance so I could think about them. It just seemed like a high-pressure way of doing business that is unexpected from a quality dealership. Third, from the time I entered the dealership, all through the vehicle search and buying process, and ending with the paperwork and delivery, I never met anyone except the sales and finance reps. No manager...no thank you....no nothing.