Jim Hudson Buick GMC

I would like to thank Mr. Neal, Mr. Tyrone, Mr. Tommy and Mr. Nahsier from the time you pull into the lane, the time your ticket is written and the time your vehicle exits the bay. Their professionalism goes a mile and greatly appreciated I say THANK YOU. Now for the shop itself, I understand GMC have to make monies but to tell a customer that it may not take that long but the book states it takes this time to complete that what we have to charge you. I don't have a problem having work done but to pay your expensive labor rate and the high part cost is awful. My vehicles sat on the lot 3 weeks. They need to get this shop under control. Every time you turn around they have a new shop manager. I still need warranty work to be completed from previous managers. The shop hasn't been the same since Mr. Nick Johnson. A customer should not have to travel 25 miles to another shop when you have one 6 minutes from u.