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Jim Hudson Buick GMC

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Jim Hudson Buick GMC
4035 Kaiser Hill Rd, Columbia, SC 29203 (map)
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Service Rating
3 out of 5 stars (13)
Recommend:
Yes (2) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor Service
Written by Leroy Wash on 08/30/2023
The technician I was assigned to was horrible. Lies after lies! My vehicle sat for 2 months and then everything wasn't repaired at that time. Poor communication skills. Needless to say if I have any repairs to be made ill go elsewhere.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Jim Hudson Buick GMC Cadillac on 08/31/2023
Dealer Response
Thank you for taking the time to share your recent experience at Jim Hudson Buick GMC Cadillac, Leroy. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, William Beaver (803) 462-4475
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