Century BMW
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Service Department - 2 Thumbs Down!!!
Written by 05/06/2019
onI've been using Century BMW for 11 years and not because of the great service department either. Only because they're the only dealership in the Greenville area. I can go on and on with my poor and aggravating experiences but the latest is 2 hr wait for a scheduled oil appointment. Of course I couldn't wait so I left and paid $90 at Firestone. I'm asking myself what is the sense in buying an expensive maintenance free car when you cannot maintain it with BMW. Disappointed again!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Century BMW on 05/15/2019
Dealer Response
Patton424, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (864) 214-3449 when you can so we can address this situation directly. Thank you and have a great day.
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