Hendrick Honda of Charleston
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Dealership Sales Review
sales Rating
Clearly looking for suckers -
Written by 06/26/2021
on
Went to test drive a car of interest and indicated I’d be interested if we could get to a reasonable price. The car was listed on their website and on the car window around $34k msrp, we sat down to talk price and they come back with a paper listing the msrp as $39k (this was before any other fees added on mind you) and saying that the price was wrong on the website and window and it should really be much higher. Also, it wasn’t like this car was at a discounted price already it was at the max end of fair value. They stuck with that new $39k price and doubled down that chips were pricey these days and they aren’t a wholesale business.
I was honestly just kind of taken a back..like do I give off signals of being a complete moron? (Probably) but we ended up obviously leaving without a car and wasted about 2 hours of our life.
I realize they got to make a living but taking advantage of customers during a period…a period of high demand turns away potential lifelong customers. Hope they clean up their act as this was not 1 employee but a management decision.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Kathryn Jessick on 06/30/2021
Dealer Response
Hi Layne Hazlip, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Blake Hubbard, New Car Sales Manager, at (843) 571-6910 at your convenience. Thank you!
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