Stetler Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Great Service, Confusing Pickup
Written by 06/13/2023
onI was super happy with Stetler's auto service. They fixed my van that had been having issues for about a year and the cost was what I expected for a dealership garage. The mechanics did a fantastic job and got it done quickly! They left no mess in the van and no dirty fingerprints or smudges.
Greg was my service advisor and was very helpful and kind.
The only reason I took a star away is that I called to check on the van one day and the gal on the phone told me it was ready to go. My husband and I packed up our whole family and headed to the dealership, only to find out that she was wrong. The van was not ready. We had to leave and come back the next day. It wasn't a huge deal, but just a bit of an inconvenience.
Overall, I'd recommend them for service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes