INFINITI of West Chester
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Dealership Sales Review
sales Rating
BUYER BEWARE
Written by 07/30/2014
onAfter signing final purchase agreement for price of $14000 on a 2005 BMW X5, I took it into Bavarian Specialties for a Pre-Purchase Inspection (PPI). This was agreed upon as condition of agreement before taking final delivery as was the repair of any found issues. PPI found leaking P/S Coolant Hose and costly sunroof problem. After Infiniti, Bimmerworks, and Otto's BMW all checked out vehicle, I was handed new price of $16150 to cover cost of repairs. This was not agreed upon. I was denied sale of vehicle, even after offering new price of $15000. The vehicle now lists for $16889 on Infiniti's website. I had USAA approved loan with warranty ready to be executed. All this because they want too much money. I hope Joe B knows that his GM is providing very sub par customer service and extorting his clients. This is coming from a disgusted USMC veteran. Better luck to the next customer...
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No