INFINITI of West Chester

In this economy one would think that customer service is at the tops of a car dealers list. Things are so bad that Nissan has gone to the Japanese government for bailout money. This has obviously not trickled down to West Chester Infiniti. Working through Mark Cantina, I identified a M35 which I thought was an appropriate vehicle for my family. After several visits to the dealer I put 500.00 down to secure the vehicle. Upon taking delivery of the vehicle it appeared that Infiniti of WC did not do what I had asked including fully detailing the car. Upon review of the vehicle there were rust at the passenger rear door, a paint crack in the interior of the driver door, paint bubbles on the rear, where the fender met the corner panel there was paint pealing. At that time I stated what is this? Mark then stated - it is a 3 year old car? I asked Mark directly whether this car was painted -- Not by us? My response - considering that you have Bush autobody just next door, I am suspicious of this vehicle. Net/Net -- I stepped away from the sale of the vehicle that was 2 weeks ago, and I am still waiting for a check to be cut by Kevin for $500.00 (who is the new sales manager -- Ronnie the previous sales manager has been "letgo") WC Infiniti cashed my check without having the sale complete and that was inappropriate. I have called Kevin 5 times now and I will continue to call everyday until I get my money!!!!! In closing have your guard up on this dealership, you can dress things up, serve you coffee in a Starbucks coffee cup, ect but they are still used car dealers completely looking after their own self interests not the customer.