Bianchi Honda

The worst buying experience I have ever had. I decided to go with Bianchi as a local dealer even though they didn't have my truck in stock. Big Mistake. The Lies, We'll have it in 2 days (Nope), Maybe 10(Nope), Oh! it will be here between the 24th and 28th(Nope), After 5 1/2 weeks-- "We have no idea when it will be here" (finally some truth). When I stopped to get an update today 4/3, " This is Honda's fault, they don't tell us anything and it makes us look bad". I said, I hope I get a set of floor mats out this or something. The sales manager response, in front of subordinates no less, " Call Honda if you want floor mats" What a Massive leadership fail on accepting responsibility, customer service and setting an example for the team to follow. Still no truck, no date and no confidence.