Customer Reviews of Bianchi Honda
The Best of Erie
byon 09/16/2021
I have purchased so many vehicles from Bianchi that I have lost count. They always answer all of my dumb questions and never bat an eye. They are patient and really take the time to explain every step of the process. Also, Phil in service is the best!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worst Buying Experience Ever
byon 04/03/2021
The worst buying experience I have ever had. I decided to go with Bianchi as a local dealer even though they didn't have my truck in stock. Big Mistake. The Lies, We'll have it in 2 days (Nope), Maybe 10(Nope), Oh! it will be here between the 24th and 28th(Nope), After 5 1/2 weeks-- "We have no idea when it will be here" (finally some truth). When I stopped to get an update today 4/3, " This is Honda's fault, they don't tell us anything and it makes us look bad". I said, I hope I get a set of floor mats out this or something. The sales manager response, in front of subordinates no less, " Call Honda if you want floor mats" What a Massive leadership fail on accepting responsibility, customer service and setting an example for the team to follow. Still no truck, no date and no confidence.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Sold Itself
byon 01/19/2021
Found truck on Edmunds and emailed dealer. Repeated over three days with no response. Told them I would be purchasing vehicle in next two days. Day four, finally set up test drive for vehicle. THREE HOURS to do paperwork seems extreme. SMOKIN DEAL on a GREAT truck. But beyond price, dealership did nothing - not even a cup of coffee
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my pilot
byon 04/11/2019
Traded in a CRV. I love the Pilots, just wish the towing package was standard on the 2019. Settled for a 2018 and love it. Very clean and I feel I got a great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor Customer Service - Deceptive Practices
byon 09/02/2018
STAY AWAY FROM THIS PLACE!!!! We drove 120 miles to buy a car that the salesperson said was certified and pristine. When we got there the seats were covered with some unknown substance. They pulled around two other cars with worse filth than the first. When asked if that was their quality, the Resale Manager Mike said I guess they dont check and clean the inside of the cars anymore! The salesperson (Dave) and the Resale Manager (Mike) were rude and showed significant lack of caring. I would NEVER recommend this place. They have 2 stars on Yelp. No wonder. Honda needs to look into this place for their inability to meet any quality standards. The overall quality and customer service was horrible. Dont waste your time!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
True help from a pressure free dealership
byon 04/23/2015
I recently purchased a 2015 Honda Pilot through Bianchi Honda using the Edmunds pure price program. The discount amount given was pretty good. Then a rep from the dealership emailed me giving me an even greater discount on top of the Edmunds discount. I have been looking everywhere for a deal on a new Pilot and Bianchi Honda knocked it out of the park. No other dealer could match there price. Thank you very much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Another Stress-Free Sale
byon 08/21/2011
This is my second lease purchase from Bianchi Honda of Erie, Pa. I traded in my 2009 Civic Sedan for a 2011 Accord LX-P. I originally was thinking of a Honda Fit Sport but, Jason was able to make me a lease deal on the new Accord I couldn't possible turn down. I'm so glad he did. They are both super cars, but the Accord LX-P just drives like an absolute dream. There was absolutely No sales pressure once again and it has always been a very relaxed atmosphere-every time I have been there. That's why I came back for another Honda. Everyone I have ever dealt with there has been friendly & very courteous. From the sales staff, on thru to the service departmrnt. Awesome Team! The old days of getting stressful headaches from other dealerships are thankfully over! There is a reason this dealership keeps getting High Ratings. Because it's all true!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Another satisfying experience
byon 07/17/2010
The process starts with your desire to get a Honda. Once you've decided that, I strongly recommend Bianchi. This was my third new Honda I've bought from Bianchi along with a used Accura for my daughter. The process was straight forward, friendly, and low pressure. None of the gut-wrenching that you can experience at other dealers. When my brother was looking to buy his first Honda I sent him to Bianchi (there's another Honda dealer closer to where we live.) He settled on a car in short order. There's many cars on the lot, great efficient service, and a comfortable waiting area (with wi-fi.) I believe if you visit Bianchi you'll come away satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 07/15/2010
Bought a new 2010 Accord. Checked other dealers who had hardly any inventory. Bianchi's had different models and trim levels and colors to choose from. We weren't looking forward to the experience as past experiences with other dealers/moco's were not comfortable. Surprise surprise. Purchasing this vehicle was actually enjoyable. No pushy sales people. Vinnie was knowledgeable and pleasant. He worked with us to get us in the vehicle we wanted and had it delivered quickly. The finance papers went through quickly as they were set up with our credit union. No fuss. No silly games. Took our new car home and we're enjoying it. Would recommend Bianchi's to friends.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Perfect all around
byon 05/14/2009
I was in the market for a new civic last fall and worked with a nice guy named Jason at Bianchi Honda to find the car I wanted. He wasn't too pushy on the phone and he set up a time to test drive the car way late in the day since I work late usually. I had never been in their showroom before that and I thought it was really nice and everything looked new. Everyone I met was very friendly and didn't come across as the standard salesman that jumps at you. Jason helped me figure out the car I needed. There was a lot to choose from! They are not in an area I go to often (past I90 on peach street) but now I make a point to go there all the time since they have a free car wash for life service. Definetely worth checking out. I have always loved hondas and this was just icing on the cake.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bianchi Honda in Erie, PA, has won the Honda President's Award a record 24 times - only one Honda dealership has surpassed our record. The award is given only to dealerships with higher standards for selection, service, sales, and satisfaction. That is why we are one of the leading dealerships for new and used Honda vehicles close to Meadville, Jamestown, Grove City, Buffalo, and Warren.
Our massive on-site inventory includes all the new Honda models you’re eager to test drive, along with a wide selection of used vehicles. Expect to find an option you’re excited to drive at a price you know is fair and accurate. Work with our financing department to get approved for a loan, and don’t worry about getting turned down because of bad credit.
Come straight to Bianchi Honda for all of your Honda needs. Between our extensive resources and our dedicated staff, you can be sure to leave satisfied. Visit us in person when you’re ready to be impressed.