Fred Beans Hyundai
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Dealership Sales Review
sales Rating
WORST EXPERIENCE EVER
Written by 12/16/2015
onI bought a new Hyundai Santa Fe from them; the finance guy sitting there is a smug and very irritating person. The sales guy seemed more like a friend to the finance guy instead of being nice to us. Faxing in the buyer's agreement was a big task for him. and they faxed an agreement with incorrect price, even after telling them 10 times that its not showing the correct value as i paid more cash down as written in the agreement.
When i walked in to buy they told me a very very high percentage for the auto loan; after getting a loan approved on my own through my bank he got irritated further and was rude and misbehaving.
He spoke rudely and threatened me that going through the process on my own might end up in not getting the car. The most rude people i have ever met.
The finance guy was using sarcastic comments and a very rude body language like pushing chairs and siting in authority and tried everything to intimidate me and make sure i take the finance through them.
Once all settled he behaved like a smug and didn't even do the paper work properly...
They ruined my experience of buying a car.
I would suggest not to go to them even if you have to pay extra somewhere else. After all the happiness of buying a new car was ruined by them and it was more like a harassment to go through this deal. And it's still not over. i am working on settling all the mess he made with my bank paperwork
People dealt with:
David Roberts Sales person
Bob Finance person
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes