Keyser & Miller Ford

First off, this review is not a condemnation of the salesman. He was fantastic. My issue ultimately lies with the dealerships owner and the maintenance manager. On April 10th, I purchased a pre owned Volvo S60 from this dealership. The maintenance department checked the brakes, rotors, fluids etc. Apparently nobody looked at the battery. It was the original battery that came with the car. It was in there since 2015, and I bought the car in April of 2023. Within 48 hours, I got a message on the dash saying, "low battery charge". I reached out to the salesman and I got "oh, sorry to hear that", in return. No offer from them to replace rhe battery. Ultimately, I HAD TO take the car to a Volvo dealer, where I paid $458 for a new battery, labor, and the resetting of the cars computer. I sent an email asking for a manager to contact me, and I got no response. In 30 years of buying cars, I have never been stuck with a car with a battery that was 7 to 8 years old.