Honda of Salem
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Phillip is the reason I’m leanin’
Written by 02/19/2023
onI basically bought the car because of how I was treated by Phil. He was straight with me and understood that I was there to look at the Honda Civic manual and didn’t try to talk me into getting an automatic. I test drove about 10 cars during my search and spoke with around 20 salesman during this process. Phil was legitimately the best person that I worked with. The days of salespeople beliving they just need to get someone to the car lot and they can sell them anything are numbered. We have the internet now and can search inventory without leaving our home. We can watch YouTube videos in order to learn and anticipate how dealerships will try and take advantage of us by driving up the cost of a vehicle with unnecessary add-ons and fees. Phil represents the future of car salesman and should be training new hires on how to effectively assist customers in making a decision on the purchase of a new vehicle. Moving forward, I will be referring my friends and family directly to Phil when they are interested in purchasing a new car. The car is pretty cool, too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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Lithia Honda of Salem on 02/23/2023
Dealer Response
Your kind words and fantastic review are greatly appreciated! I am elated to hear that Phil was able to provide you with the pressure-free and knowledgeable customer service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future.
Sincerely,
Matthew Perry, General Manager
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