Honda of Salem

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
10:00 AM - 7:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 8:00 PM

Customer Reviews of Honda of Salem

4.8
Overall Rating
(86)
Recommend: Yes (84) No (2)
Write a review: Sales | Service
sales Rating

Honda of Salem

byFabioon 09/14/2018

Cesar and Philip were very helpful with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
129 Reviews
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service Rating

Routine Service

byBJGon 09/14/2018

While I was not expecting anything more than an oil change, I found out I was due for more. I feel I was given the information I needed and the service was performed as quoted.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Honda of Salem

byFabioon 09/14/2018

Cesar and Philip were very helpful with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Good service, no clean up

byCatmom8794on 09/13/2018

Good service, but I was expecting them to at least vacuum the floors at least in the front seat area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

New Car at Honda of Salem

byPhilon 09/12/2018

This is my second car purchase at Honda of Salem. Great experience both times. Justin was easy to work with and very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service.

byAnnewithanEon 09/03/2018

Great experience. Easy to talk to and work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

CRV Service

by083118on 09/01/2018

Always get great service @ Salem Honda. Robert H. is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byShellyLoveon 09/01/2018

From the minute I pulled up I was immediately taken care of, given a thorough explanation of my servicecontravt and request and sat comfortably while waiting. I was quoted an hour to an hour and 20 minutes and to my surprise my vehicle was ready in 45 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Took good care of us!

byKj292on 08/23/2018

We were very happy with our purchase and the knowledgeable salesman. We got a great deal and we’re treated very well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Salesman

byTayloron 08/11/2018

Paul Nichols was an absolute pleasure to work with. He was curteous and patient, and went above and beyond to meet all of our needs. We are very happy to have had the opportunity to work with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bySl44on 08/10/2018

Quick, accurate, consistent. I bring 2 vehicles here regularly, never disappointed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

byBuster19.-on 08/06/2018

My grandson and I went to the Salem Honda dealer to look at used cars. Our salesman was Mitchell he was so kind and walked us through the process. We are completely satisfied and had a great experience. Thank you for your kindness.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Adviser Robert H. is the Best

byCynthiaYon 07/20/2018

I had wonderful service from the Honda of Salem Service Adviser Robert H. He remembers details, takes time to lookup things if needed, makes great recommendations on priorities for your specific car based on history, ensures things are done and finds the coupons for you if you forgot them. He's the Best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

byStrattonon 07/17/2018

Just had my car's oil change and new tires put on. Always very good service at this dealership. The person that helped us and dealt with us was very pleasant and easy to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Reliable, friendly, helpful

byJennyon 07/15/2018

The service is great, they are friendly and helpful. The waiting area is comfortable. The only thing I wonder is why it takes so long for an oil change, I was there almost 2 hours and I had a scheduled appt. I will definitely return though as I feel I received superior service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byHappyHondaon 07/14/2018

I called on a Tuesday to schedule an oil change, and was told that they were backed up, BUT, if I could get there around 7am, I would be in and out in no time. I went in at 7:10am, on Friday with no appointment and was on my way by 7:35!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always great service

bychelseybon 07/13/2018

I've been coming here since I bought my Honda last year, and I've never been disappointed. I always leave feeling like I've received the best care for my vehicle, and I drive away feeling safe.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byMichelleon 07/11/2018

I cannot imagine taking my Honda to anyone else for servicing. I always receive efficient and courteous service. The people I have direct contact with are excellent, the waiting room is clean and comfortable, and I completely trust the work done on my car. Thank you for maintaining my Civic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Couldnt be happier with my new car!

byJasmynMon 06/06/2018

Cesar Moreno in sales was excellent! He helped my fianc and I find the perfect car for our little family for a good price. I couldnt have asked for a better experience with the whole process and every one there at Honda or Salem.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service Again

byEJNSCRVon 06/05/2018

We have had three Hondas since 2009 from Honda of Salem. Their service department continues to provide excellent customer service and mechanical expertise. Service advisor, Matt S. is topnotch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

byCRVowner1408on 05/06/2018

Everyone is always very friendly. My car was done sooner than expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First oil change... great first impression.

byNikster5on 05/04/2018

My first service experience was excellent in every way. I was given prompt, friendly service that cheerfully honored the coupon I presented.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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