Kendall Ford
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Customer, 81year old female, Sue
Written by 11/26/2023
onI had a very good experience with Kendall Ford and my salesperson, Martin Neustel. My requests were very rigid; I wanted a hybrid pick up, with as few add-ons as possible. (It's my experience that the bells and whistles are the first things to break or wear out.) I had been waiting for a hybrid pickup for several years, and was so pleased when the Maverick came out. As I said, I knew what I wanted and I asked Mr. Neustel to produce one, being unaware that demand for Mavericks far exceeded the availability. Though he didn't have an XL on the lot, he was very thorough in explaining the workings of the truck, and helped me reserve the XL which he expected from the factory about a month later. I checked in with Mr. Neustel about five days later and he had managed to locate the exact truck I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Genesis Pittman on 11/30/2023
Dealer Response
Hi Babydriver, we are very happy to have provided you with such a positive experience!
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