Regional Hyundai

I purchased a 2018 Hyundai sonata december 2017. Havent had any problems with the car except for the vents breaking just the center thing to move them side to side. Do to busy schedule its hard to find the time to take it in and be without a car for a whole day because they dont offer loaners. All the vents in the front ended breaking one by one at different times. When i finally took it in they misdiagnosed the problem said there were pieces of air vent clips even had their manager look at it and ge agreed believe his name is dwayne. In actuality it was pieces of the vent itself that had part numbers on it. Now we have warranty and even purchased exteneded one. The vents dont have impact marks or anything on them. Yet every time i have gone in there and talked to them about it seems like im on trial and theyre grilling me about what i may have done wrong for that to happen. Like im going to intentionally break something in a car that i work so hard for. The second time i didnt received a follow up call or anything a month went buy so i went in and talked to them due to all of them being broke they said no. Like its not possible that i got the lemon with bad vents. I talked to the manager then he said he would resubmit it and would call me within a week this was over two weeks ago and still havent heard from them the car is mechanically fine as far as customer service i wouldnt recommend this dealer. Really nice when youre buying the car not so much when something breaks.