Joseph Airport Toyota

I bought my 2004 Tundra from Joseph Airport Toyota because they were the only dealer that had the truck that I wanted. I serviced the truck there for the first year but was continually frustated with how long I had to wait for a simple oil change. I didn't seem to matter what day, nor what time of day, they were always slow. In addition, the [violative content deleted] sales people hovered around like [violative content deleted] in their crappy, dirty, tiny waiting room, trying to strick up conversations about whether I needed a new car. The final straw was when they took over an hour to change my oil when only a few other cars were in the service department. I asked for a simple $40 credit for a free oil change and they refused. I elevated the conversation to the service manager, who was a complete arrogant young [violative content deleted] , who basically told me to leave, in not so many words. I went into the Sales area and complained to the sales manager and left. The next day I received a call from the service manager who left a message on my answering machine with an obviously insincere apology offering to give me that free oil change. Needless to say, I never went back. I switched to Voss Toyota in Beavercreek and couldn't be happier with their service.