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Interstate Ford

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Interstate Ford
125 Alexandersville Rd, Miamisburg, OH 45342 (map)
Today 9:00 AM - 8:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
Interstate Ford Service Experience
Written by Edward1988 on 01/17/2015
The treatment by the Service Department was top-notch! Mr. Devers and Connie Lipscomb worked very hard to help me with a problem with my Escape. Even when Ford was unwilling to correct what I felt was a manufacturing defect, Interstate Ford helped considerably in reaching an acceptable conclusion. I appreciated the dealership extending a discount on my repair bill, despite the lack of assistance from Ford Motor Company. The car was repaired expertly and returned to me in spotless condition. I especially appreciated the service technician taking time with me to discuss the repair. Very pleased with the handling of my issue by Interstate Ford.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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interstate_f on 01/21/2015
Dealer Response
Thank you for the kind words, Edward! We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication and that Mr. Devers and Connie. We appreciate the time it took for you to give us this feedback. At the dealership, we value our customers and we look forward to seeing you on your next visit. Best regards, Mark Stanton - marks@interstateford.com  
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