Bob Boyd Ford
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Dealership Service Review
service Rating
50% of requested service received
Written by 05/10/2023
onScheduled regular “The Works” service and an alignment check. Dealer set day and time. After arrival dealer performed “The Works” but said there was no tech available for the alignment. Had to reschedule the alignment, but now looking at other options. Always had good experience with this dealer previously. Disappointed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No