Performance Toyota
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Dealership Sales Review
sales Rating
Superior Treatment and Experience
Written by 04/21/2008
onOur treatment at performance toyota was excellent. My wife and I had previously tried other dealers who had left a very bad taste in our mouths, but performance toyota was immediately different. They took our first offer (our lowball offer) on a 2008 Prius without any haggling. And it was clear from the start that they wanted to make their money by offering a wholistic product, in the sense that they treated us with respect, and gave lots of service incentives, such as free oil changes every six times, and several free car washes. They even had a catered "new owners" meeting where we could gather and ask the mechanisms questions about our cars, mingle, etc. We started signing the final papers within the first 20 minutes or so. We ended up having a prius ordered for us, and it arrived 1 week early (took only 1 week total!). We did have to twist their arm to get them to follow through with our exact specifications (color, package, etc), as they tried to bait and switch us at first. But once they saw we weren't interested in that, they did everything they could to get us what we wanted. They were so dedicated that one person, John Cogan, who was in charge of the inventory called at 11:30 pm, working late on night, to tell us how the car acquisition was going. They came through and even dropped $200 more dollars for the wait.
Overall, the experience was extremely positive, and I would definitely recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes