Performance Toyota
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Dealership Sales Review
sales Rating
poor customer service & did not honor the commitment
Written by 12/06/2011
onsalesperson Kelley Taylor at Performance Toyota and I were emailing back forth negotiating price for 2012 Toyota Campy SE. at the end of the 12 email conversation I sent her last email confirming what we have been talking about and asking correct me if I got anything wrong. She send me email back confirming it is right and that I will get that deal at that out the door price with those features. So next day I called to set up an appt. to do the paper work and she said she can not honor the deal and either take it or leave it. what is frustrating is after confirming in writing she change her mind and was trying to get more money out of me. This is typical a
dealership experience. They are just out there to rob you!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No