Performance Toyota
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Advertised Price Misleading
Written by 01/26/2020
onI drove a long way to look at a used car at this dealership. Kelly Blue Book and Carfax said it was a "Great Deal" for the listed price. That's what I was working hard to find - a great deal.
However, while negotiating the price, I was told by an employee - I think it was a Sales Manager -that Toyota insisted that a tracking device be installed on all their cars or all their used cars. (I'm not sure which.) He said the device would enable Toyota to help me locate the car in the event it was stolen. A salesman also said something about me getting paid for any damage that occurred resulting from theft of the car. The cost for this was $995 on top of the listed sales price. I asked if I could opt of of this device and service. The sales manager said I couldn't.
I could have, and probably should have walked out, but I went ahead and bought the car anyway, and my research tells me I got a good deal, but not the great deal I was looking for.
In my opinion, the cost of this device, that was already installed on the car, and that I couldn't opt out of, should have been included in the advertised price of the car. On the proof of puchase it is simply listed as accessories.
Incidentally, I didn't receive any literature regarding this device with the car. I guess I'll try calling Toyota to get the details.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes