Acura Columbus
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Dealership Service Review
service Rating
Trusted Service
Written byon 09/07/2019
Acura serviced my TL and all personnel were professional and cared about you as an individual and the needed service for my car. Larry Jones, Service Manager, assisted me without hesitation in scheduling service and assigning a loaner car. When I arrived for service, Jim C. was very informative on possible causes for the car's faulty alarm system and took the time to explain all aspects of the problem and cost estimates. Jami called me later to explain the mechanics findings and the two courses of action to correct the problem. She was very helpful and had the car ready when I returned. I trust these individuals to take care of the car and to provide honest and reliable options to fix my car. I always leave Acura Columbus knowing my car is fixed without worries. I have never been disappointed in the 18 years I have service with them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes