Beechmont Ford
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Dealership Service Review
service Rating
Never again
Written byon 04/03/2021
Made an appointment online and received the confirmation email. When I showed up at my confirmed time I was told they had no appointment on record. There was zero attempt made to fix the issue or accept accountability for the error. I left a message for the service manager that day to discuss my issue but have not received a return call several days later. I bought my truck from this dealership and have had most of my service done here despite it being 30 minutes from my home. This is my second bad experience with this department and I don't plan on returning for a third.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No