Bud's Chrysler Jeep Dodge Ram
Back to Sales Reviews
Dealership Sales Review
sales Rating
Great truck-as always be your own advocate
Written by 02/16/2022
onChris Zibrida was easy to work with and the entire transaction went pretty smooth. I was disappointed that he wasn't entirely upfront about the vehicle's mechanical issues. I don't have a high expectation out of sales people in general, and unfortunately this proved it again. I test-drove the truck and took it to my mechanic once I felt/heard an issue while driving it. My mechanic knew right away there was an issue with the wheel bearing.
When I got back to the dealership to discuss this with Chris, he then "found it" in the paperwork. It's just super frustrating. We negotiated a lower price in regards to me having to take the vehicle right away to get the wheel bearing fixed. He also told me the brakes were at about 50%. Turns out, the brakes were completely shot also. Even new rotors were needed.
Would I recommend? Sure. As far as car salesmen and dealerships go, it was a typical experience. It is a great truck for a decent price, so I have no regrets. I just wish we could normalize being completely truthful and transparent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Showing 1 comment
Sort by:
Bud's Chrysler Dodge Jeep Ram on 02/18/2022
Dealer Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns.
Sincerely,
The Bud's Chrysler Dodge Jeep Ram Team
Report