Brunswick Toyota
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Dealership Service Review
service Rating
Scheduled Mantenance
Written byon 06/19/2015
I took my year old RAV4 in for the free oil change and tire rotation. I mentioned that very small section of the black finish on the leather steering wheel came off. I was in a location where I do not hold the wheel. The service technician then walked around my car and checked it over. He found a small dent on the front wheel well. They repaired the dent and ordered a new steering wheel since they felt that leather had cracked and could not be repaired. This was totally unexpected. This was WOW service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes