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Sir Walter Chevrolet


8501 Glenwood Ave, Raleigh, NC 27612 (map)
Today 9:00 AM - 8:00 PM
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Service Rating
Recommend:
Yes (2) No (3)
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Dealership Service Review

2 out of 5 starsservice Rating
Sir Walter Chevrolet
Written by RC Pepper on 02/15/2024
They have a new vehicle photo machine and now charge $165.99 for diagnostics. It used to be if you did the repair that charge was removed. Now it stays.Very, VEry, VERY expensive repair adder.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Sue Tilly on 02/16/2024
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 787-3700 to discuss your concerns, as your satisfaction is of utmost importance to us.
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