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Sir Walter Chevrolet

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Sir Walter Chevrolet
8501 Glenwood Ave, Raleigh, NC 27612 (map)
Today 9:00 AM - 8:00 PM
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Service Rating
3 out of 5 stars (14)
Recommend:
Yes (2) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Bad experience
Written by Unsatisfied on 03/03/2023
Made an appointment but Sir Walter didn’t look at my car for an additional 8 days, then charged me the diagnostic charge of $165, plus $20 for “fees” plus tax for a total of $200 - and they didn’t even get a complete diagnosis “without taking the car apart”. I will go out of my way to NOT recommend Sir Walter Chevrolet.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Neil Snied on 03/08/2023
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 787-3700 to discuss your concerns, as your satisfaction is of utmost importance to us.
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