Riverhead Nissan

I can sum up what I liked about the experience in two words, "the salesperson", Ms. Marlene R. Ms. R. was very professional, pleasant, engaging, laid-back and accommodating. There was no pressure sales pitches regarding the car, and or any accessories. She was very knowledgeable about the product, the dealership, and confident and reassuring regarding the ongoing customer service that I would receive from Riverhead Nissan. Customers come in all shapes and sizes, and what's important to them varies from person to person. For some the price is the most important, for others it's the experience and how they are treated, for myself is both. I am very satisfied with th price I paid for the car, and equally, if not more so, satisfied with the experience provided by Ms. Rodriguez, and the rest of the Riverhead Nissan Team. Regarding the other members of the team; I would like to add that my dealings with the Finance Manager, Mr.. W. was a very good experience also. There were no hidden costs and/or surprises presented during this phase of the process. He was very patient and explained all of the various components of the transaction. He too was very respectful, professional and knowledgeable. Lastly, there was a young man by the name of Anthony who was called upon to remove glue from various parts of the car, that were missed in previous preparation. Anthony, did an outstanding job, removing all of the glue from the vehicle, in addition, without being prompted reviewed the rest of the vehicle, and cleaned the dust from vent/grill in the front and a few other places. It is the little things that count. I believe every customer, regardless of the amount of money spent on a vehicle, and or the type of vehicle wants to receive and experience their car in pristine condition, especially upon picking up the vehicle from the dealership, and that is what Anthony enabled me to do. He was also very knowledgeable about continued car care and provided me with a few tips. Overall, the team, Ms. R., Mr. W. and Anthony, treated me with great respect, were very knowledgeable and engaging, and provided me with an outstanding experience. I have already referred someone to the dealership, and told them to ask for Mr. R. Thank You, Thomas C.