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Dutchess Chrysler Jeep Dodge Ram


2285 South Rd, Poughkeepsie, NY 12601 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
How Dutchess CJD Service Dept Saved My Bacon!
Written by David Griffin on 11/04/2023
It was Friday October 27, Stockbridge Mass. We had reached the halfway point of a 3,000 journey from Florida, stopping at various points in New England visiting family/friends. Our next destination was Manassas VA, with a few other carefully scheduled stops thereafter. Soon after leaving Stockbridge, the dashboard idiot lights began flashing & my Jeep began to shudder. This was trouble … driving any significant distance (even at reduced speed) was out of the question. I needed to find a dealer, and one who would service the car on an emergency basis … otherwise, we would be required to burn the weekend & hope for attention on Monday. After calls to the nearest dealers proved fruitless, we finally connected with Dylan Delahanty at Dutchess’ service desk. He was cordial & understanding and encouraged us to make it to Poughkeepsie. We ultimately did so, the problem was readily detected and repaired, and we were on our way after losing only a few hours. For this, we salute Dylan and the grease monkeys in the shop … bonus $ are due to all involved!!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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