Major World Chrysler Dodge Jeep Ram
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BEWARE! Bait and Switch [non-permissible content removed]
Written by 01/09/2017
onI contacted the dealer after finding a "too good to be true" vehicle, a 2005 Yukon XL Denali with 66K miles for 11,000.00. I contacted the dealer, and they said it was still available, so I filled out the credit form and was prequalified to purchase the vehicle. All that was left was to test drive it. Heres the best part, I let them know I was driving up from Baltimore Maryland, approximately 4 hours away, and asked them to hold it, and that I would even leave a deposit if that was required. They said they would hold it no problem, and we setup an appointment for the following Sunday for me to drive up and test drive it/purchase it. Saturday night at 7:30, I get a call from Yomarie Rodriguez, confirming my appointment, and letting me know the truck was waiting. I rented a car one way from Baltimore to New York, and drove 4 and a half hours to their dealership. On arrival, I was informed the vehicle had been sold, and that they never hold vehicles for anyone and since I had driven all that way, they had a couple of other cars to show me.....I let the sales guy know, that I wasnt interested in anything they had. They didnt even bother apologizing. I got back in my rental car, and drove the 4 and a half hours back home. I am pretty sure they could care less about losing one customer, but If someone reads this and decides not to do business with them, they might get the message.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No