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Hoselton Toyota

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Hoselton Toyota
50 Marsh Rd, East Rochester, NY 14445 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
1 out of 5 stars (10)
Recommend:
Yes (0) No (1)
Service Rating
1 out of 5 stars (2)
Recommend:
Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Caveat Emptor
Written by bill283 on 06/09/2010
If you're considering Hoselton Auto Mall, do your homework!! I had my mechanic take a look at a vehicle which they had for sale listed above clean retail value. Come to find out there were significant problems and the repairs would have cost me between $1500-2000. I cannot recommend this dealership. Based on the condition of the vehicle I was interested in the price was grossly overinflated and the sales rep Mike Holbein, like many I'm sure, engages in the art of revealing as little as possible while he explains that he is a Christian and his kid goes to Christian schools.... blah blah blah. People like this astound me with their arrogance and deception. Will not do business with him or Hoselton ever again!!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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customercare1 on 12/06/2010
Dear Mr Bill283, I am the Customer Care Manager for Hoselton Automall. I have searched through each of the several email addresses you have used posting these reviews on a number of different websites. Hoselton has been in business for over 90 years building trust and exceeding customer expectations. Please contact me directly at the telephone number listed for the Hoselton Chevrolet store and I will personally review each step of your previous experience and rectify any issues you may have with our vehicles or purchase process. Thank you for alerting us and I look forward to hearing from you to discuss and resolve any further issues you may have Thank you, Ron Palmer Customer Care Hoselton Automall
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customercare1 on 12/06/2010
Dear Mr Bill283, I am the Customer Care Manager for Hoselton Automall. I have searched through each of the several email addresses you have used posting these reviews on a number of different websites. Hoselton has been in business for over 90 years building trust and exceeding customer expectations. Please contact me directly at 585.586.7373 ext2240 and I will personally review each step of your previous experience and rectify any issues you may have with our vehicles or purchase process. Thank you for alerting us and I look forward to hearing from you to discuss and resolve any further issues you may have Thank you, Ron Palmer
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