DCH Academy Honda
Dealership Service Review
Had to bring in my 04 Honda Pilot for some major service (timing belt, tensioner, oil pump) before a long vacation with the family. It was a last minute service and they took me in. My service advisor Nicole and Service Manager Jerwin were excellent. They explained all the services that were needed. Though I couldn't get all the services in the service book, Jerwin identified the critical items to be fixed before our vacation. They also had a rental car service which was greatly appreciated for services lasting more than one day. Once I received a call the next day, that my truck was completed, Nicole greeted me and Jerwin explained all the services that were completed. I would highly recommend DCH Academy Honda service department to anyone looking to get their vehicle serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes