Dolan Toyota

We had a great experience with what could have been negative. We made an appointment to see a specific certified used vehicle from their website. We showed up for our appt and were greeted by Mickey, who invited us to sit down inside (since it was cold and raining outside), while he fetched the vehicle. We were dreading going to a dealership to begin with, and at first we were afraid our dreads would be fulfilled. Mickey left us waiting quite awhile and we thought for sure we were going to experience poor service. He was unable to locate the specific vehicle we had made an appointment to see (not his fault - as it had been sold and the employee who sold it had not put it in the computer). Mickey apologized profusely and went out of his way to help us find something similar we might be interested in. As it turned out, we ended up finding something even better and were treated very well by Mickey and Rich. They both went out of their way to accomodate us. The best part about our experience was that they were not at all what we feared a car sales experience would be. They were friendly and genuinely nice guys... not pushy and not fake. We love our new vehicle and we look forward to working with this place again. We highly recommend this place! Thanks Mickey and Rich!